Privacy policy

Last updated: July 10, 2025
Tower Works Inc., dba Wildland Fire Radios

Wildland Fire Radios (“we”, “us”, or “our”) operates this website and store, including all related services, tools, content, and products (collectively, the “Services”). This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website, make a purchase, or otherwise interact with us.

This Privacy Policy is intended to be transparent and compliant with applicable data privacy laws, including but not limited to CCPA, CPRA, and GDPR. By using our Services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We collect the following types of personal information when you use the Services:

Contact information: name, email address, phone number, billing and shipping address
Payment information: payment method, card details, and transaction records (processed securely via Shopify)
Account information: username, password, preferences
Order history: purchases, returns, and interactions with products
Device and usage data: browser type, IP address, access times, referring URLs, and interaction with the website
Communications: messages or inquiries submitted to our support team

We do not sell personal information and do not knowingly collect data from children under the age of 16.

2. How We Use Personal Information

We use your information to:

Fulfill orders and provide customer service
Process payments and prevent fraud
Improve and personalize your experience on the site
Send marketing emails (you may opt out at any time)
Comply with legal obligations
Protect the security and integrity of our website and business

3. Sharing and Disclosure

We may share your information with:

Shopify, our e-commerce platform provider, to facilitate purchases, store management, and analytics
Third-party service providers for payment processing, shipping, email marketing, and technical support
Legal authorities if required by law or to enforce our Terms
Affiliated entities within our business structure (Tower Works)

We do not sell personal information, and we do not share it for targeted advertising unless you explicitly opt in.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our site and enhance your experience. You can manage your cookie preferences in your browser settings.

5. Your Rights and Choices

Depending on your location, you may have rights such as:

Requesting access to the personal information we hold about you
Requesting correction or deletion of your personal data
Opting out of marketing communications
Opting out of data sharing or “selling” as defined under California law

To make a request, email us at Sales@radio-accessories.com.

If you use a browser with Global Privacy Control (GPC) enabled, we will honor that signal where applicable.

6. Data Retention and Security

We retain your data only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes. While no system is perfectly secure, we take reasonable precautions to protect your information.

7. International Transfers

Your personal information may be stored or processed in countries outside your own, including the United States. Where required, we rely on standard contractual clauses to ensure appropriate safeguards are in place.

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of these third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Services after changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Tower Works Inc, dba Wildland Fire Radios
Email: Sales@radio-accessories.com
Address: 21535 Junebug Rd, Grass Valley, CA 95949, USA